Customer Service Jobs

I can't log in. What's wrong?
If you can't log in, make sure your Caps Lock key is off and try logging in again. If you have forgotten your password, request a reminder by clicking the forgot your password? link on the login screen or by calling customer service (toll free) at 1-.Your schedule is driven by our client programs call volume. Alpine does not guarantee consistent, ongoing, weekly hours.

I have a cell phone that I can use while I am on the Internet. Is that OK?
We require that the phone you use be a regular, corded phone, with a corded headset. In order to maximize security and sound quality, we do not allow our agents to use cell phones, cordless phones, or VoIP phones to connect with our systems.

Will I be required to take a test after training?
You will be tested at various points of your training to ensure your ultimate success once you commence taking calls.Time Tracker uses all your active Customer:Jobs and Service Items. You can hide any customers, jobs, and service items you don't want transferred to the Time Tracker service, then unhide them again within QuickBooks. Details on how to do this are available when you set up Time Tracker.You must be a registered user to apply for a job online. When you press the apply button, if you are not a registered user, you will automatically be sent to the registration page.

Will I be required to take a test after training?
You will be tested at various points of your training to ensure your ultimate success once you commence taking calls.Time Tracker uses all your active Customer:Jobs and Service Items. You can hide any customers, jobs, and service items you don't want transferred to the Time Tracker service, then unhide them again within QuickBooks. Details on how to do this are available when you set up Time Tracker.All of your training will be done online or over the phone similar to online college courses. The training will be either self-paced/independent or lead by a trainer (or a combination of both).

Do I have to pay for training?
Unlike the independent contractor model, you do not have to pay for training. Instead we will pay YOU to go through training!We require agents to use a Plain Old Telephone Service (POTS) that uses copper wire to the home. Alpine Access does not allow agents to use VoIP telephone service that transports calls over any public network as it has potential quality and security issues that are not encountered with POTS. Cable services that are delivered to the home without accessing a public network are acceptable.

Can you help me find a job?
Customer Service Jobs is a great tool for helping you find a job. Our outstanding customer service staff will help you get the most out of the site.Your schedule is driven by our client programs call volume. Alpine does not guarantee consistent, ongoing, weekly hours. However, if you are available to work on a regular basis, the client program you are working on has a steady weekly need, and if you are performing well, then it is most likely that you will receive the same (or very similar) schedule each week.Yes. With Customer Service jobs, you choose how your contact information and resume are visibile to employers.

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